What is the check-in and check-out policy for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Check-in is at 15:00 and check-out is by 11:00.
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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, Puerto Morelos
331US$
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up to 10% off
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Key details
About the Hotel
Carretera Federal 307,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
- Near Bahia Petempich Beach
Very good
7.5
7.8
3.4
Loved by guests
"Great water parks and swimming pools"
"Our children loved the lazy river and water park."
"The property has three huge pools (one diamond club only) and two lazy rivers (one diamond club only)."
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 5-star accommodations with one of the largest
Modern Room Amenities
Each room features air conditioning, a seating area,
Diverse Dining Options
Guests can enjoy a
Family-Friendly Recreation
An Autograph Collection All-Inclusive Resort welcomes families with a children's playground,
Convenient Beach Location
The resort is situated 2 km from Playa Petempich and provides
Premium Club Benefits
Diamond Club(TM) guests receive exclusive benefits including
Must-do experiences
- Try Tacos al Pastor at El Fogon for an authentic local flavor.
- Visit the Croco Cun Zoo to interact with local wildlife up close.
- Explore the cenotes at Ik Kil for a refreshing swim and stunning views.
- Stroll through the Puerto Morelos Market for souvenirs and local snacks.
- Catch the sunset at the Puerto Morelos Lighthouse for breathtaking views.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury Junior Suite
2 persons
52 mÂČÂ
1 King-size bed
Shower
Coffee machine
room details
Luxury Junior Suite Ocean View Diamond Club
2 persons
52 mÂČÂ
2 King Size Beds
Shower
Coffee machine
room details
Two Bedroom Luxury Junior Suite
2 persons
104 mÂČÂ
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Two Bedroom Luxury Junior Suite Ocean Front Diamond Club
2 persons
104 mÂČÂ
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key access
Sports & Fitness
- Fitness centre
- Snorkelling
- Tennis court
- Bowling
- Golf course
- Billiard tables
- Yoga class
- Sports trainer
- Fishing
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Children's buffet
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Aqua park
- Night club
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Royalton Splash Riviera Cancun offers a delightful tapestry of dining experiences, showcasing international flavors and regional delicacies. Guests can explore a range of culinary styles, from traditional Mexican to sophisticated French, all in inviting atmospheres that cater to every palate and occasion.
Gourmet Marché
International buffet
Ambiance
Bright and welcoming space with an extensive buffet setup
Key Offerings
A diverse array of dishes from around the world, prepared fresh at live cooking stations, perfect for family gatherings or leisurely meals.
Reservation
No
Open for breakfast, lunch, and dinner.
Ma Maison
French
Ambiance
Elegant dining space with a romantic atmosphere
Key Offerings
Classic French cuisine featuring refined dishes and a carefully curated wine selection for an authentic taste of France.
Reservation
Yes
Open for dinner only.
Hunter Steakhouse
Steakhouse
Ambiance
Warm, rustic decor with a cozy ambiance
Key Offerings
Generous cuts of premium meats paired with classic sides and a selection of fine wines, offering a true steak lover's paradise.
Reservation
Yes
Open for dinner only.
Smoke BBQ Restaurant
Grill/BBQ
Ambiance
Casual and laid-back, ideal for social gatherings
Key Offerings
Savor a variety of grilled delicacies, including mouthwatering barbecued meats, served in a relaxed outdoor setting.
Reservation
No
Open for dinner only.
Rio | Brazilian Grill
Brazilian
Ambiance
Vibrant and lively, embodying the spirit of Brazil
Key Offerings
Experience the art of churrasco with a selection of skillfully grilled meats carved at the table, paired with traditional Brazilian sides.
Reservation
Yes
Open for dinner only.
Zen | Teppanyaki & Asian Cuisine
Asian
Ambiance
Dynamic and interactive dining experience
Key Offerings
Enjoy teppanyaki cooking in front of guests, featuring fresh ingredients and bold Asian flavors that delight the senses.
Reservation
Yes
Open for dinner only.
Grazie Italian Trattoria
Italian
Ambiance
Charming trattoria atmosphere, perfect for casual dining
Key Offerings
Indulge in Italian classics, from handmade pasta to wood-fired pizzas, all in a cozy setting that feels like home.
Reservation
No
Open for lunch and dinner.
Agave | Mexican Cuisine
Mexican
Ambiance
Colorful and spirited, reflecting the rich culture of Mexico
Key Offerings
Savor traditional Mexican dishes, including tacos and tamales, paired with a selection of authentic salsas and spices.
Reservation
Yes
Open for dinner only.
Taj | Indian Cuisine
Indian
Ambiance
Inviting atmosphere with intricate details reflecting Indian culture
Key Offerings
Experience a menu rich in spices and flavors of India, from curries to tandoori dishes, offering an authentic taste of the subcontinent.
Reservation
No
Hours vary.
Wine Bar & Culinary Experience ($)
Wine Bar
Ambiance
Intimate setting perfect for wine enthusiasts
Key Offerings
Explore a selection of fine wines and gourmet bites, enhancing the culinary experience with expert pairings.
Reservation
Yes
Open for dinner only.
SCORE Sports Bar and Lounge
Grill/BBQ
Ambiance
Energetic and lively sports-themed space
Key Offerings
Catch the latest games while enjoying classic sports bar fare, including burgers and wings, in a casual setting.
Reservation
No
Open for lunch and dinner.
Location
Carretera Federal 307,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
Map view
Carretera Federal 307,
Puerto Morelos,
Mexico,
77580,
Quintana Roo
City landmarks
Landmark
Bahia Petempich Beach
2.2
km
Landmark
Petempich Bay
3.2
km
Landmark
The Kay Club
3.4
km
Landmark
Puerto Morelos National Marine Park
4.2
km
Beach
Snorkeling Adventure
4.9
km
Landmark
Piston Pueblo
5.9
km
Explore Puerto Morelos
Explore Riviera Cancun
Piston Pueblo
15-minute drive
Cultural experience featuring local crafts and history, perfect for shoppers seeking authentic Mexican souvenirs.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Amy
United States,
JanuaryÂ
2025
7.2/10
Our stay at the hotel was a mixed bag. The rooms were clean and comfortable, providing a pleasant atmosphere for relaxation. The service was notably friendly, with staff always ready to assist. However, we found that paying for the Diamond Club level didn't offer the extra perks that typically come with it, which felt a bit disappointing. Additionally, certain facilities like the spa and waterpark were closed during our visit, impacting our overall experience.
Rooms
7.0
The rooms were what I expected, clean and comfortable with cozy beds. However, for the price, the lack of additional perks available at the Diamond Club level made it feel less worthwhile.
Service
9.0
The service was friendly and attentive. The staff really went above and beyond to assist us, making our stay more enjoyable.
Location
8.0
The location was fantastic, providing easy access to some lovely spots. We enjoyed the quieter area at the Diamond Club level, which was nicely done and perfect for relaxation.
Dining
6.0
Dining options were limited due to some restaurants being closed, which was a letdown. The buffet had decent choices, but I expected more from a hotel of this caliber.
Facilities
6.0
While the facilities were generally nice, it was disappointing to find key areas like the spa and waterpark closed during our stay.
Chris
United States,
DecemberÂ
2024
6.0/10
The stay at the hotel had its ups and downs. The rooms were clean and comfortable, making for a decent stay. However, I wouldn't recommend paying for the Diamond Club level right now, as many perks are unavailable, such as the specialty restaurants and the spa. The service had some mixed experiences, and while there were concerns, it also included some staff who really went the extra mile. Overall, it was not the best value for money given the limitations.
Rooms
7.0
The rooms were standard but clean and comfortable, which I appreciated.
Service
5.0
There were moments when the service was lacking, with staff denying assistance during a concerning situation, but other staff members did go out of their way to help us.
Location
8.0
The location was nice and offered a quiet getaway, particularly at the Diamond Club level reception and bar.
Dining
6.0
The dining experience was decent, with some local dishes that piqued our interest, though I expected a bit more variety.
Facilities
5.0
Facilities like the spa and waterpark were closed, which was disappointing, especially considering the upsell to Diamond Club.
Benjamin
United States,
NovemberÂ
2024
5.8/10
My stay at the hotel had some ups and downs. The rooms were clean and comfortable, but I found the additional perks of the Diamond Club level to be lacking since several key amenities weren't available. The location was nice and offered a cozy spot to relax, but the limited dining options were a bit of a letdown. Overall, it was decent but not perfect.
Rooms
8.0
The rooms were clean and comfortable, with great bedding.
Service
5.0
While some staff members were helpful, my experience with service during a health issue was disappointing as they didn't offer support.
Location
9.0
The location was pleasant, especially the small Diamond Club reception area where I could unwind.
Dining
5.0
The dining experience suffered due to the limited availability of specialty restaurants and breakfast options.
Facilities
5.0
Most facilities, like the spa and waterpark, were not open, which was a bummer.
Jimmy
United States,
OctoberÂ
2024
7.2/10
My stay at the hotel had some great moments, especially the comfort and cleanliness of the rooms. However, I felt the value for the Diamond Club was lacking due to many amenities being closed during my visit, which was disappointing. The location was fantastic, giving easy access to nearby attractions. Overall, it was a decent experience, but I would wait for full amenities to return before considering another stay.
Rooms
8.0
The rooms were the clean and comfortable standard I expected, making for a good night's sleep.
Service
6.0
While some staff went above and beyond, there were instances where it felt like concerns were overlooked during a health issue.
Location
9.0
The location of the hotel was amazing, allowing for easy access to the resort area.
Dining
8.0
Dining in the buffet was one of the highlights, with some delicious buttery croissants.
Facilities
5.0
Facilities such as the spa and waterpark were disappointing since they were closed during my stay.
Clean and comfortable rooms
Closed amenities
William
United States,
OctoberÂ
2024
7.0/10
I had a stay at this hotel that had its ups and downs. The cleanliness and comfort of the rooms were fantastic, but we found the Diamond Club upgrades weren't worth it at this time since many perks weren't available, like the premium restaurants and spa. The staff was attentive and friendly, though we did face some issues during our stay that affected our experience. Overall, it's decent but could use some improvements, especially in terms of amenities available for the price.
Rooms
8.0
The rooms maintained a high standard of cleanliness and offered comfortable beds, just what I expected from a Royalton. However, I wouldn't recommend paying extra for the Diamond Club right now due to the lack of additional perks.
Service
6.0
While I found the staff to be friendly and helpful, there were concerning situations like the reports of many guests getting sick, which made me feel uneasy during my stay. They certainly were doing their best given the circumstances.
Location
9.0
The hotel is situated in an amazing spot, providing a lovely side escape with the small Diamond Club reception and bar that was quieter and beautifully designed.
Dining
7.0
Dining at the buffet was quite pleasant, and it included locally caught fish, which I really enjoyed. Still, I do think there could be more variety in the food options.
Facilities
5.0
The facilities were okay overall; however, it was disappointing that the spa and waterpark weren't open as promised. That definitely detracted from my experience.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Internet
is available in for free.
Breakfast
The hotel Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort provides visitors with a free full breakfast.Â
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
1004
Former name
senator riviera cancun spa resort
FAQs
About Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort
What are the nearby attractions to Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
The hotel is located 2 km from Playa Petempich, 14 km from CancĂșn International Airport, and 27 km from Cancun Government Palace.
What type of amenities does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort provide?
Amenities include an outdoor swimming pool, fitness centre, children's playground, on-site restaurants, and free Wi-Fi.
What dining options are available at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
The hotel features 12 on-site restaurants offering a variety of cuisines, along with a buffet breakfast.
Is parking available at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Free private parking is available on-site without a reservation required.
Are there any spa services at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
The resort offers a range of spa services including massages, facials, and beauty treatments.
What are the features of the rooms at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Rooms are equipped with air conditioning, a flat-screen TV, a coffee machine, a seating area, and a private bathroom.
What recreational activities can guests enjoy at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Guests can enjoy activities like billiards, tennis, water slides, and access to a water park.
Does Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offer airport transportation?
The hotel offers a paid airport shuttle service for guests.
Are there facilities for children at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
The resort features a kids' club, children's playground, and a children's pool.
What languages are spoken by staff at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?
Staff members are bilingual, speaking both English and Spanish.
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