Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort, Puerto Morelos ~ Discover room options, reviews & pricing

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About the Hotel

307 Cancun - Chetumal Ejidal, Puerto Morelos, Mexico, 77580

“The hotel is perfectly situated just steps from a amazing beach and is close enough to the airport for a quick getaway.”view full review

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 5-star accommodations with one of the largest water parks in the Caribbean, located 20 km from Cancun.

Modern Room Amenities

Each room features air conditioning, a seating area, flat-screen TV with satellite channels, and a private bathroom with shower and free toiletries. Selected rooms include a balcony, while all rooms come with bed linen, towels, and a coffee machine.

Diverse Dining Options

Guests can enjoy a buffet breakfast daily at the accommodation, which offers 12 restaurants and 10 bars throughout the property. The resort features dining options ranging from international buffets to specialty restaurants, with currency exchange services available for guests.

Family-Friendly Recreation

An Autograph Collection All-Inclusive Resort welcomes families with a children's playground, water park with monster slides, and recreational activities including billiards and tennis. The property also features a fitness center, garden, and multiple swimming pools including lazy rivers.

Convenient Beach Location

The resort is situated 1.5 km from Playa Petempich and provides free WiFi throughout the property. A paid airport shuttle service connects guests to Cancún International Airport, located 12-14 km from Royalton Splash Riviera Cancun.

Premium Club Benefits

Diamond Club(TM) guests receive exclusive benefits including private butler service, access to designated beach and pool areas, and premium amenities. The resort also features an indoor trampoline park, bowling, and laser tag facilities available at additional cost.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Junior Suite

Max:

2 persons

Shower

Coffee machine

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Luxury Junior Suite Ocean View Diamond Club

Max:

2 persons

Shower

Coffee machine

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Two Bedroom Luxury Junior Suite

Max:

2 persons

Shower

Coffee machine

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Centre

Puerto Morelos 11.0 km

Airports

Cancun (CUN) 17.1 km

Isla Mujeres (ISJ) 44.9 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Kid-Friendly Paradise

The kids had the time of their lives with numerous pool selections, a fantastic splash zone, and engaging activities at the kids club. My little ones, ages 4 and 7, were well-entertained and constantly asking to return to the splash area. It was comforting to see that they were having so much fun, allowing us adults to relax as well.

Katie_Adventures. United States, 2024-03-15Read full review on

Delicious Dining Options

The food was consistently good throughout our stay. We enjoyed variety and quality at the daily buffets and formal restaurants. My personal favorites were the Taj and Agave, where we experienced excellent service and delicious meals that suited every palate. The dining experience was a highlight of our vacation!

Billy_Foodie. Canada, 2024-04-20Read full review on

Relaxing Spa Escape

The spa exceeded my expectations! The hydrotherapy access before my massage was blissful, and the treatment itself was very nice. I felt rejuvenated after my session, thanks to the professional staff and serene atmosphere. I highly recommend winding down here after a busy day with the kids.

Ethel_SpaLover. United Kingdom, 2024-02-10Read full review on

Engaging Evening Shows

The nightly entertainment was a pleasant surprise! We thoroughly enjoyed the engaging shows, particularly the African night and pop tribute night. These activities added a fantastic touch to our evenings, ensuring that there was always something fun to look forward to as a family.

Anthony_NightOwl. Australia, 2024-01-05Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Bowling
Golf course
Billiard tables
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

307 Cancun - Chetumal Ejidal, Puerto Morelos, Mexico, 77580

Map view

307 Cancun - Chetumal Ejidal, Puerto Morelos, Mexico, 77580

City landmarks

Landmark

Bahia Petempich Beach

2.2 km

Landmark

Petempich Bay

3.2 km

Landmark

The Kay Club

3.4 km

Landmark

Puerto Morelos National Marine Park

4.2 km

Beach

Snorkeling Adventure

4.9 km

Landmark

Piston Pueblo

5.9 km

Reviews and Ratings

Feedback from previous guests about their experience.

Amy

United States, January 2025

7.2/10

Our stay at the hotel was a mixed bag. The rooms were clean and comfortable, providing a pleasant atmosphere for relaxation. The service was notably friendly, with staff always ready to assist. However, we found that paying for the Diamond Club level didn't offer the extra perks that typically come with it, which felt a bit disappointing. Additionally, certain facilities like the spa and waterpark were closed during our visit, impacting our overall experience.

Rooms

7.0

The rooms were what I expected, clean and comfortable with cozy beds. However, for the price, the lack of additional perks available at the Diamond Club level made it feel less worthwhile.

Service

9.0

The service was friendly and attentive. The staff really went above and beyond to assist us, making our stay more enjoyable.

Location

8.0

The location was fantastic, providing easy access to some lovely spots. We enjoyed the quieter area at the Diamond Club level, which was nicely done and perfect for relaxation.

Dining

6.0

Dining options were limited due to some restaurants being closed, which was a letdown. The buffet had decent choices, but I expected more from a hotel of this caliber.

Facilities

6.0

While the facilities were generally nice, it was disappointing to find key areas like the spa and waterpark closed during our stay.

Chris

United States, December 2024

6.0/10

The stay at the hotel had its ups and downs. The rooms were clean and comfortable, making for a decent stay. However, I wouldn't recommend paying for the Diamond Club level right now, as many perks are unavailable, such as the specialty restaurants and the spa. The service had some mixed experiences, and while there were concerns, it also included some staff who really went the extra mile. Overall, it was not the best value for money given the limitations.

Rooms

7.0

The rooms were standard but clean and comfortable, which I appreciated.

Service

5.0

There were moments when the service was lacking, with staff denying assistance during a concerning situation, but other staff members did go out of their way to help us.

Location

8.0

The location was nice and offered a quiet getaway, particularly at the Diamond Club level reception and bar.

Dining

6.0

The dining experience was decent, with some local dishes that piqued our interest, though I expected a bit more variety.

Facilities

5.0

Facilities like the spa and waterpark were closed, which was disappointing, especially considering the upsell to Diamond Club.

Benjamin

United States, November 2024

5.8/10

My stay at the hotel had some ups and downs. The rooms were clean and comfortable, but I found the additional perks of the Diamond Club level to be lacking since several key amenities weren't available. The location was nice and offered a cozy spot to relax, but the limited dining options were a bit of a letdown. Overall, it was decent but not perfect.

Rooms

8.0

The rooms were clean and comfortable, with great bedding.

Service

5.0

While some staff members were helpful, my experience with service during a health issue was disappointing as they didn't offer support.

Location

9.0

The location was pleasant, especially the small Diamond Club reception area where I could unwind.

Dining

5.0

The dining experience suffered due to the limited availability of specialty restaurants and breakfast options.

Facilities

5.0

Most facilities, like the spa and waterpark, were not open, which was a bummer.

Jimmy

United States, October 2024

7.2/10

My stay at the hotel had some great moments, especially the comfort and cleanliness of the rooms. However, I felt the value for the Diamond Club was lacking due to many amenities being closed during my visit, which was disappointing. The location was fantastic, giving easy access to nearby attractions. Overall, it was a decent experience, but I would wait for full amenities to return before considering another stay.

Rooms

8.0

The rooms were the clean and comfortable standard I expected, making for a good night's sleep.

Service

6.0

While some staff went above and beyond, there were instances where it felt like concerns were overlooked during a health issue.

Location

9.0

The location of the hotel was amazing, allowing for easy access to the resort area.

Dining

8.0

Dining in the buffet was one of the highlights, with some delicious buttery croissants.

Facilities

5.0

Facilities such as the spa and waterpark were disappointing since they were closed during my stay.

Clean and comfortable rooms

Closed amenities

William

United States, October 2024

7.0/10

I had a stay at this hotel that had its ups and downs. The cleanliness and comfort of the rooms were fantastic, but we found the Diamond Club upgrades weren't worth it at this time since many perks weren't available, like the premium restaurants and spa. The staff was attentive and friendly, though we did face some issues during our stay that affected our experience. Overall, it's decent but could use some improvements, especially in terms of amenities available for the price.

Rooms

8.0

The rooms maintained a high standard of cleanliness and offered comfortable beds, just what I expected from a Royalton. However, I wouldn't recommend paying extra for the Diamond Club right now due to the lack of additional perks.

Service

6.0

While I found the staff to be friendly and helpful, there were concerning situations like the reports of many guests getting sick, which made me feel uneasy during my stay. They certainly were doing their best given the circumstances.

Location

9.0

The hotel is situated in an amazing spot, providing a lovely side escape with the small Diamond Club reception and bar that was quieter and beautifully designed.

Dining

7.0

Dining at the buffet was quite pleasant, and it included locally caught fish, which I really enjoyed. Still, I do think there could be more variety in the food options.

Facilities

5.0

The facilities were okay overall; however, it was disappointing that the spa and waterpark weren't open as promised. That definitely detracted from my experience.