Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Puerto Morelos, Puerto Morelos ~ Discover room options, reviews & pricing

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About the Hotel

Carretera Federal 307, Puerto Morelos, Mexico, 77580

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort stands as a 5-star family destination featuring one of the Caribbean's largest water parks, complete with 14 monster slides and two lazy rivers.

Signature Sleep Experience

The air-conditioned rooms at Royalton Splash Riviera Cancun feature DreamBed mattresses, flat-screen TVs with satellite channels, seating areas, and private bathrooms with signature rain showers. Selected rooms offer balconies or terraces, while upgraded categories include swim-out access.

Diverse Dining Options

The resort houses 12 restaurants and 10 bars, offering international buffets, specialty a la carte venues, and quick-service options. The Winery provides guided tastings, while SCORE Sports Bar ensures guests never miss major sporting events.

Adventure and Wellness

Leisure facilities at Royalton Splash Riviera Cancun encompass an indoor trampoline park, bowling alleys, laser tag arena, and multiple swimming pools. The fitness center offers instructor-led classes, while The Royal Spa provides hydrotherapy treatments.

Strategic Beach Location

Situated 8.5 miles from Cancun International Airport and 1 miles from Playa Petempich, the resort offers paid airport shuttle service and free private parking.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Diamond Oceanfront Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

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Luxury Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

Luxury Oceanfront Junior Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Puerto Morelos 6.8 mi

Airports

Cancun (CUN) 10.6 mi

Isla Mujeres (ISJ) 27.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Kid-Friendly Paradise

The kids had the time of their lives with numerous pool selections, a fantastic splash zone, and engaging activities at the kids club. My little ones, ages 4 and 7, were well-entertained and constantly asking to return to the splash area. It was comforting to see that they were having so much fun, allowing us adults to relax as well.

Katie_Adventures. United States, 2024-03-15Read full review on

Delicious Dining Options

The food was consistently good throughout our stay. We enjoyed variety and quality at the daily buffets and formal restaurants. My personal favorites were the Taj and Agave, where we experienced excellent service and delicious meals that suited every palate. The dining experience was a highlight of our vacation!

Billy_Foodie. Canada, 2024-04-20Read full review on

Relaxing Spa Escape

The spa exceeded my expectations! The hydrotherapy access before my massage was blissful, and the treatment itself was very nice. I felt rejuvenated after my session, thanks to the professional staff and serene atmosphere. I highly recommend winding down here after a busy day with the kids.

Ethel_SpaLover. United Kingdom, 2024-02-10Read full review on

Engaging Evening Shows

The nightly entertainment was a pleasant surprise! We thoroughly enjoyed the engaging shows, particularly the African night and pop tribute night. These activities added a fantastic touch to our evenings, ensuring that there was always something fun to look forward to as a family.

Anthony_NightOwl. Australia, 2024-01-05Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Bowling
Golf course
Pool tables
Yoga class
Sports trainer
Fishing

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities

Children

Babysitting/Child services
Children's buffet
Children's pool
Water slides
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Night club
Entertainment
Sun terrace
Garden area
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Federal 307, Puerto Morelos, Mexico, 77580

Map view

Carretera Federal 307, Puerto Morelos, Mexico, 77580

City landmarks

Bahia Petempich Beach

1.4 mi

Petempich Bay

2.0 mi

Unnamed Road

The Kay Club

2.1 mi

Puerto Morelos National Marine Park

2.6 mi

Beach

Snorkeling Adventure

3.1 mi

Carr. Cancun - Tulum

Piston Pueblo

3.7 mi

Reviews and Ratings

Feedback from previous guests about their experience.

66%

were satisfied with the hotel and would gladly return

Clean and comfortable rooms

Great dining options

Closed amenities

Inconsistent service

6.6/10

Nice

Rooms

7.6

Location

8.6

Service

6.2

Dining

6.2

Amy

United States of America, January 2025

7.2/10

Our stay at the hotel was a mixed bag. The rooms were clean and comfortable, providing a pleasant atmosphere for relaxation. The service was notably friendly, with staff always ready to assist. However, we found that paying for the Diamond Club level didn’t offer the extra perks that typically come with it, which felt a bit disappointing. Additionally, certain facilities like the spa and waterpark were closed during our visit, impacting our overall experience.

Rooms

7.0

The rooms were what I expected, clean and comfortable with cozy beds. However, for the price, the lack of additional perks available at the Diamond Club level made it feel less worthwhile.

Service

9.0

The service was friendly and attentive. The staff really went above and beyond to assist us, making our stay more enjoyable.

Location

8.0

The location was fantastic, providing easy access to some lovely spots. We enjoyed the quieter area at the Diamond Club level, which was nicely done and perfect for relaxation.

Dining

6.0

Dining options were limited due to some restaurants being closed, which was a letdown. The buffet had decent choices, but I expected more from a hotel of this caliber.

Facilities

6.0

While the facilities were generally nice, it was disappointing to find key areas like the spa and waterpark closed during our stay.

Chris

United States of America, December 2024

6.0/10

The stay at the hotel had its ups and downs. The rooms were clean and comfortable, making for a decent stay. However, I wouldn't recommend paying for the Diamond Club level right now, as many perks are unavailable, such as the specialty restaurants and the spa. The service had some mixed experiences, and while there were concerns, it also included some staff who really went the extra mile. Overall, it was not the best value for money given the limitations.

Rooms

7.0

The rooms were standard but clean and comfortable, which I appreciated.

Service

5.0

There were moments when the service was lacking, with staff denying assistance during a concerning situation, but other staff members did go out of their way to help us.

Location

8.0

The location was nice and offered a quiet getaway, particularly at the Diamond Club level reception and bar.

Dining

6.0

The dining experience was decent, with some local dishes that piqued our interest, though I expected a bit more variety.

Facilities

5.0

Facilities like the spa and waterpark were closed, which was disappointing, especially considering the upsell to Diamond Club.

Benjamin

United States of America, November 2024

5.8/10

My stay at the hotel had some ups and downs. The rooms were clean and comfortable, but I found the additional perks of the Diamond Club level to be lacking since several key amenities weren't available. The location was nice and offered a cozy spot to relax, but the limited dining options were a bit of a letdown. Overall, it was decent but not perfect.

Rooms

8.0

The rooms were clean and comfortable, with great bedding.

Service

5.0

While some staff members were helpful, my experience with service during a health issue was disappointing as they didn't offer support.

Location

9.0

The location was pleasant, especially the small Diamond Club reception area where I could unwind.

Dining

5.0

The dining experience suffered due to the limited availability of specialty restaurants and breakfast options.

Facilities

5.0

Most facilities, like the spa and waterpark, were not open, which was a bummer.

Jimmy

United States of America, October 2024

7.2/10

My stay at the hotel had some great moments, especially the comfort and cleanliness of the rooms. However, I felt the value for the Diamond Club was lacking due to many amenities being closed during my visit, which was disappointing. The location was fantastic, giving easy access to nearby attractions. Overall, it was a decent experience, but I would wait for full amenities to return before considering another stay.

Rooms

8.0

The rooms were the clean and comfortable standard I expected, making for a good night's sleep.

Service

6.0

While some staff went above and beyond, there were instances where it felt like concerns were overlooked during a health issue.

Location

9.0

The location of the hotel was amazing, allowing for easy access to the resort area.

Dining

8.0

Dining in the buffet was one of the highlights, with some delicious buttery croissants.

Facilities

5.0

Facilities such as the spa and waterpark were disappointing since they were closed during my stay.

Clean and comfortable rooms

Closed amenities

William

United States of America, October 2024

7.0/10

I had a stay at this hotel that had its ups and downs. The cleanliness and comfort of the rooms were fantastic, but we found the Diamond Club upgrades weren’t worth it at this time since many perks weren’t available, like the premium restaurants and spa. The staff was attentive and friendly, though we did face some issues during our stay that affected our experience. Overall, it’s decent but could use some improvements, especially in terms of amenities available for the price.

Rooms

8.0

The rooms maintained a high standard of cleanliness and offered comfortable beds, just what I expected from a Royalton. However, I wouldn't recommend paying extra for the Diamond Club right now due to the lack of additional perks.

Service

6.0

While I found the staff to be friendly and helpful, there were concerning situations like the reports of many guests getting sick, which made me feel uneasy during my stay. They certainly were doing their best given the circumstances.

Location

9.0

The hotel is situated in an amazing spot, providing a lovely side escape with the small Diamond Club reception and bar that was quieter and beautifully designed.

Dining

7.0

Dining at the buffet was quite pleasant, and it included locally caught fish, which I really enjoyed. Still, I do think there could be more variety in the food options.

Facilities

5.0

The facilities were okay overall; however, it was disappointing that the spa and waterpark weren’t open as promised. That definitely detracted from my experience.